Shipping & Delivery

We understand the excitement of receiving your luxury watch. That’s why we provide a tracking number as soon as your package is shipped. This allows you to monitor its journey anytime, day or night.

Smooth Customs Experience
Our global shipping network ensures your watch clears customs without any issues. You won’t face unexpected fees or delays, ensuring a seamless shopping experience.

Safe and Secure Delivery
If your watch doesn’t arrive for any reason, we’ll send a replacement at no extra cost. Your satisfaction is our priority, and we stand by our commitment to safe delivery.

Easy Returns
Not fully satisfied? You have 7 days from delivery to initiate a return. Visit our Returns page for simple instructions.

Fast Delivery Timeline
Your watch will typically arrive within 2-3 weeks. For special orders with extra gold or platinum, expect delivery in up to 6 weeks. Don’t worry about customs fees; we handle that for you.

Our Production Process
Creating your watch requires skilled artisans, which can take 5-14 days, depending on our current order volume. Shipping usually adds another 3-7 days.

Signature Required
To ensure your watch arrives safely, a signature is required upon delivery. If you’re unavailable, the courier will leave a note and attempt delivery two more times before returning it to us.